Wells Fargo is once again in the news and not in a positive way. Still struggling with the fallout from the fake accounts scandal two of its senior executives, Hope Hardison, the bank’s Chief Administrative Officer and David Julian, its Chief Auditor have been placed on leave at the request of regulators at the Office… [Read More]
TRUST Matters! How to Build a Tier One Organization…
The Ethics & Compliance Initiative (ECI), the oldest ethics research and best practice community in the US has conducted longitudinal, cross-sectional studies of workplace conduct from the employee’s perspective since 1994. It, recently released its latest Global Business Ethics Survey (GBES) Building Companies Where Values and Ethical Conduct Matter, the third of a four-part series… [Read More]
Strategy and Culture: Divided they fall.
A well thought out strategy and a vibrant, responsible culture are the two top tools at leaderships’ disposal in their never-ending quest to maintain organizational viability and effectiveness… Culture expresses goals through values and beliefs and guides activities through assumptions and group norms. A corporate culture matters. It is a key differentiator between the companies… [Read More]
Responsible Leadership – Does It Exist?
Building a culture of responsible leadership that earns the respect of all stakeholders is challenging. In the last several articles I talk about culture, define it and how important it is to the successful outcomes of any organization. And I continue to emphasize that a culture that is built on sound ethical principles has a… [Read More]
Can Winning Cultures Be Built? Ok- but How?
What do Disney, USAA, Campbell Soup, H.E.B., Southwest Airlines and dozens more like them share in common that Wells Fargo, Volkswagen, Facebook, UBER, United Airlines and unfortunately many others do not? Leading organizations in the United States and elsewhere share traits which have earned them the loyalty of their stakeholders, employees, customers, shareholders and the… [Read More]
TRUST Can’t Be Bought at Any Price!
In The Trust Edge, author David Horsager says, “Trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust the more time everything takes the more everything costs, and the lower the loyalty of everyone involved. Trust, not money, is the currency of business and life.” Today, when news travels… [Read More]
So Why Is Wells Fargo Still In Business? Story of a Broken Culture.
The latest in the Wells Fargo scandals has me asking, why is America’s third largest bank ($1.95 trillion) still in business? And is its present CEO, Tim Sloan, the best person to head up the sanctions and changes the Federal Reserve mandated? The Fed has yet to remove the bruising penalties it imposed on Wells Fargo in February… [Read More]
From Shock to Shame to Change…the Volkswagen Story Today
In 2014 Volkswagen was one of the largest companies in the world, with factories in 31 countries, 500,000 employees worldwide and its products, from Audi to VW bugs sold in 53 countries across the world. It was an icon in the automobile industry. Owning a Volkswagen “Bug” was at one time a rite of passage…. [Read More]
The Press: Opinions, Facts or Lies?
Two weeks ago 350 plus newspapers in the U.S. had editorials decrying the present administration’s portrait of the news media as “the enemy of the people.” The New York Times editorial board headlined their missive: “A Free Press Needs You.” It quoted Thomas Jefferson who, in writing to a friend in 1787, the year the… [Read More]
Truth, Trust, Transparency: The Hijacking of FOIA
Last week following an initiative by the Boston Globe some 350 news organizations’ editorial boards published their views on the continual harassment they have encountered from our present administration. Our administration has called the press the “enemy of the people,” “very dangerous,” “sick,” and has labeled their reporting as “fake news.” As the Better Government Association… [Read More]
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