What do Disney, USAA, Campbell Soup, H.E.B., Southwest Airlines and dozens more like them share in common that Wells Fargo, Volkswagen, Facebook, UBER, United Airlines and unfortunately many others do not? Leading organizations in the United States and elsewhere share traits which have earned them the loyalty of their stakeholders, employees, customers, shareholders and the… [Read More]
Starbucks’ $16 Million Mistake – A Painful & Expensive Lesson!
Recent headlines blasted “Starbucks to Close 8,000 U.S. Stores for Racial-Bias Training After Arrests.” Starbucks executives’ response to the recent arrests in a Philadelphia café are unprecedented. Starbucks is known as a strong company with a concern for its employees and a socially responsible agenda in its community. It has a reputation for excellent customer service…. [Read More]
Ethics: The Road to Profits
A firm’s culture can predict how much market value that firm will create for stakeholders. Researchers have found that companies with ethical cultures significantly outperform other companies in stock value. In fact, researchers have shown that a firm’s culture is the strongest predictor of how much market value that firm will create for shareholders’ investments. A… [Read More]
It’s available! “Business Ethics Lessons Learned…A Citigroup Whistleblower’s Perspective” – Now At Amazon
The 2008 financial crisis, the worst in our history and the egregious fraud, greed and corruption which led to it, impacted not just the banking world but businesses and individuals worldwide. And, it could well have easily been prevented if best business practices had been followed. For the last two years, my team and I… [Read More]
Virtual Shareholder Meetings: Are They an Erosion of Transparency?
Technology has infiltrated every area of our lives in many positive ways making it easier to communicate and inform a wide range of people in many different ways. Some uses, however, may not have as positive an impact. One communication mode which is rapidly gaining followers is the use of “virtual” annual shareholder meetings which… [Read More]
