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April 6, 2017 By Richard Bowen

Virtual Shareholder Meetings: Are They an Erosion of Transparency?

Technology has infiltrated every area of our lives in many positive ways making it easier to communicate and inform a wide range of people in many different ways.  Some uses, however, may not have as positive an impact.

One communication mode which is rapidly gaining followers is the use of “virtual” annual shareholder meetings which are for some companies taking the place of physical on-location annual events in which shareholders, if they so choose, can speak up and vote. The “jury” is out on how positive a trend this may be.

Gretchen Morgenson, Pulitzer Prize-winning journalist who covers world financial markets for The New York Times, comments in a recent post, “Companies can use technology to be open and transparent with their stakeholders, or they can deploy it to go underground.”

The issue is the growing number of corporations who are moving toward annual shareholder meetings that allow for online participation only. A change in Delaware law in 2000 opened the door to companies incorporated there to allow “virtual” meetings. Many companies, including two-thirds of the Fortune 500 are incorporated in Delaware. Shareholders can submit questions online from anywhere in the world and cast their vote online as well.

Broadridge Financial Solutions, the leading virtual meeting service used by many corporations, hosted only one virtual-only meeting in 2009. In 2015, it did 90 virtual-only meetings. Last year, the figures jumped to 154 on-line only meetings. Cathy Conlon, vice-president of strategic development at Broadridge said: “The numbers are looking pretty strong for proxy season,” and points to “the ability to have more transparency and the ability to have more shareholders participate.”

But, really…more transparency? In Broadridge’s own marketing materials they note: “Issuers can privately view and manage shareholder questions without broadcasting to other attendees.” In other words, the virtual meeting can allow management to avoid difficult shareholders and their uncomfortable questions.

And, in fact, many investors believe that they will not be heard; that virtual meetings will allow for ”cherry picking” of which questions and concerns managers of the company will allow to be addressed. Mike Mayo, a bank analyst at CLSA, sees the rise of virtual meetings as “a further marginalization of the shareholder.” 

Ms. Morgenson mentions Scott M. Stringer, the comptroller of New York City who oversees the city pension funds with $170 billion in assets. Mr. Stringer aims to stop this growing trend. He comments, “If they continue down this path, the comptroller’s office will recommend the pensions vote against the election of all directors sitting on corporate governance committees at the companies.”… “It’s one of the great markers of American enterprise — whether you own one share or one million, you can speak at a company’s annual meeting.”

And Tom Braithwaite of the Financial Times noted, ”Companies should think hard about joining the motley crew who have gone virtual-only. Using technology to broaden access is well and good; using it to shut out shareholders is another.” 

A proposed alternative is hybrid meetings, which allow on-line participation by investors who choose not to attend the physical shareholder meeting. The Council of Institutional Investors has urged companies using virtual meetings to do so only as a supplement to in-person gatherings. 

Companies with ethical cultures promote transparency…with customers, employees AND investors. And I believe, as Scott Stringer does, that the in-person shareholder meeting, allowing any shareholder to attend and have the opportunity to ask questions, is not only a hallmark of our corporate shareholder heritage but is also an example of stakeholder transparency. That needs to be retained.

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Tagged With: business ethics

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Richard Bowen is widely known as the Citigroup whistleblower. As Business Chief Underwriter for Citigroup during the housing bubble financial crisis meltdown, he repeatedly warned Citi executive management and the board about fraudulent behavior within the organization. The company certified poor mortgages as quality mortgages and sold them to Fannie Mae, Freddie Mac and other investors.

What People Are Saying About Richard M. Bowen

William D. Cohan"Richard Bowen is one of my heroes. His is a story of human fortitude at its best and Wall Street at its worst."

~ William D. Cohan, NY Times Best Selling Author
2017-06-30T10:08:59-05:00
"Richard Bowen is one of my heroes. His is a story of human fortitude at its best and Wall Street at its worst." ~ William D. Cohan, NY Times Best Selling Author
https://richardmbowen.com/testimonials/2556/

Eileen McDonnell"Richard Bowen reinforced my motto that "there is no right way to do a wrong thing.” Long after his presentation, the conversation has continued about personal responsibility and the courage to challenge things that appear to be wrong. We encourage this dialog and rely on it to help make our business stronger."

~ Eileen McDonnell, Chairman, CEO, & President, Penn Mutual
2015-02-13T19:51:19-06:00
"Richard Bowen reinforced my motto that "there is no right way to do a wrong thing.” Long after his presentation, the conversation has continued about personal responsibility and the courage to challenge things that appear to be wrong. We encourage this dialog and rely on it to help make our business stronger." ~ Eileen McDonnell, Chairman, CEO, & President, Penn Mutual
https://richardmbowen.com/testimonials/711/

Ben Stein"Richard Bowen, you are a star and a hero."

~ Ben Stein, Economist and Political Commentator
2015-02-13T19:50:26-06:00
"Richard Bowen, you are a star and a hero." ~ Ben Stein, Economist and Political Commentator
https://richardmbowen.com/testimonials/712/

Jim Farrell"Richard's speech at the April Financial Executives International dinner was informative, interesting, riveting, and fast moving.  The feedback from members was overwhelming positive, and Richard received one of the few standing ovations given by our membership."

~ Jim Farrell, Program Chairman, Dallas Chapter, Financial Executives International
2014-12-28T19:48:17-06:00
"Richard's speech at the April Financial Executives International dinner was informative, interesting, riveting, and fast moving.  The feedback from members was overwhelming positive, and Richard received one of the few standing ovations given by our membership." ~ Jim Farrell, Program Chairman, Dallas Chapter, Financial Executives International
https://richardmbowen.com/testimonials/532/

Dennis McCuistion"Richard Bowen has been there, done that, and has the scars to prove it, and his message of corruption at the highest levels of industry and government needs to be heard. I only wish that more bankers had the courage that Bowen exhibits. He is not only one of the most talented bankers I have ever met, he has more integrity than all the bankers on Wall Street put together. If his former employer had listened to him taxpayers would not have had to bail out Citi for the third time in the last 30 years."

~ Dennis McCuistion, Host of the McCuistion TV program
2014-12-28T19:48:06-06:00
"Richard Bowen has been there, done that, and has the scars to prove it, and his message of corruption at the highest levels of industry and government needs to be heard. I only wish that more bankers had the courage that Bowen exhibits. He is not only one of the most talented bankers I have ever met, he has more integrity than all the bankers on Wall Street put together. If his former employer had listened to him taxpayers would not have had to bail out Citi for the third time in the last 30 years." ~ Dennis McCuistion, Host of the McCuistion TV program
https://richardmbowen.com/testimonials/533/

Betty Garrett"Richard Bowen is a dynamic, entertaining speaker and story-teller - a CPA with a great personality!"

~ Betty Garrett, Garrett Speakers International
2014-12-28T19:47:50-06:00
"Richard Bowen is a dynamic, entertaining speaker and story-teller - a CPA with a great personality!" ~ Betty Garrett, Garrett Speakers International
https://richardmbowen.com/testimonials/531/

fred-timmons"I believe Richard Bowen is the only keynote speaker to ever receive a standing ovation from the Texas Society of CPA’s at any of its annual conferences."

~ Fred Timmons, Chairman of The Texas Society of CPA's
2014-12-28T19:47:22-06:00
"I believe Richard Bowen is the only keynote speaker to ever receive a standing ovation from the Texas Society of CPA’s at any of its annual conferences." ~ Fred Timmons, Chairman of The Texas Society of CPA's
https://richardmbowen.com/testimonials/530/

"The most emotional and impactful session was absolutely Richard Bowen and the Citi Mortgage case. I was somewhat aware of the challenges and hardships faced by whistleblowers. The HBR case and documentary on Sherry Hunt's experience provided a strong understanding of the case and overall situation. However, the nuance and emotion that Bowen brought in his lecture will be one of my lasting memories of the program. His unique perspective of the exhausting experience of constantly trying to do the right thing only to be stonewalled by his leadership, and later, the US government, highlights the challenges of doing the right thing, yet the importance of someone speaking up. Bowen made whistleblowing personal to us, and I will never forget his quote that if you see wrongdoing, you have two choices, "say something or get out." Taking a stand will have an enduring impact on your career and life regardless of the outcome. It certainly causes me to prioritize selecting the right corporate culture in my future organizations."

~ EMBA student review after Richard spoke to the class

2024-09-25T16:10:48-05:00
"The most emotional and impactful session was absolutely Richard Bowen and the Citi Mortgage case. I was somewhat aware of the challenges and hardships faced by whistleblowers. The HBR case and documentary on Sherry Hunt's experience provided a strong understanding of the case and overall situation. However, the nuance and emotion that Bowen brought in his lecture will be one of my lasting memories of the program. His unique perspective of the exhausting experience of constantly trying to do the right thing only to be stonewalled by his leadership, and later, the US government, highlights the challenges of doing the right thing, yet the importance of someone speaking up. Bowen made whistleblowing personal to us, and I will never forget his quote that if you see wrongdoing, you have two choices, "say something or get out." Taking a stand will have an enduring impact on your career and life regardless of the outcome. It certainly causes me to prioritize selecting the right corporate culture in my future organizations." ~ EMBA student review after Richard spoke to the class
https://richardmbowen.com/testimonials/4629/

Presentation Topics

Playing for High Stakes: The Principles and Practice of Ethical Leadership

Dark Citi: The Story of a Whistleblower

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Now an ethical leadership speaker, Richard Bowen was Citigroup's Business Chief Underwriter during the housing bubble.

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