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January 16, 2020 By Richard Bowen

Crisis of Conscience: Is Fraud on the Upswing?

Image of Dennis McCuistion, Jim Faulk and Marianne Jennings on the McCuistion TV set.
(L to R) Dennis McCuistion, Jim Falk and Marianne Jennings discuss fraud and whistleblowing on the McCuistion TV set.

Journalist Tom Mueller’s most recent book, Crisis of Conscience, Whistleblowing In An Age of Fraud, was the focus of a recent McCuistion TV program on KERA, PBS Dallas.

Dr. Mueller and Marianne Jennings, JD, Professor Emeritus, Arizona State University and author of The Seven Signs of Ethical Collapse, joined hosts Jim Falk and Dennis McCuistion to talk about how whistleblowing is a key component to exposing and counterattacking fraud, what circumstances compel a whistleblower to act and the impact whistleblowing has on bringing fraudulent companies to account.

Crisis of Conscience book cover
Crisis of Conscience book cover

Tom Devine, Legal Director of the Government Accountability Project, says of Crisis of Conscience, “Mr. Mueller’s book is the definitive treatment of whistleblowing… (he) not only describes the ordeals and impact of those who change the course of history, but takes us on a journey through their souls.”

In the program itself, the guests discuss that whistleblowers have often depleted every source of taking action, and of bringing the fraud to the attention of their superiors, to no avail and finally feel compelled to blow the whistle, risking their livelihood and being called snitch and traitor.

In his book, Mr. Mueller asks the 200 plus whistleblowers he interviews, “Would you do it again?” I briefly joined the TV program, to talk about my experience and give a resounding yes to that question. As others have said, “you have to sleep at night, and it was the right thing to do regardless of the ensuing dire consequences.”

Both Ms. Jennings and Mr. Mueller remind us that whistleblowing is not new to the United States. They take us back to 1777, when Marine Captain John Grannis discovered and reported crimes committed by Esek Hopkins, Commander in Chief of the Continental Navy, who was treating British prisoners “in the most inhuman and barbarous manner.” Not only did Congress release Hopkins of his command, in 1778 they issued an act that claimed, “it is the duty of all persons in the service of the United States, as well as other inhabitants thereof, to give the earliest information to Congress or other proper authority of any misconduct, fraud or misdemeanors committed by any officer or persons in the service of these United States, which may come to their knowledge.”

Image of Tom Mueller in gray suite standing against large bricks.
Tom Mueller

It is no coincidence that both the law and the First Amendment serve as a model for government and incorporate a citizen’s duty to denounce wrongdoing. Ms. Jennings and Mr. Mueller remind us that whistleblowers are the models we must emulate if our society is to survive.

In spite of what we know is the right thing to do when we suspect fraud, too many of us remain compliant. After all our jobs are dependent on the way the company is doing business. Employees feel as if they are doing their jobs and a slippery slope creeps into the organizational culture. After all you are compensated and rewarded on the activities being conducted and wrong decisions, fraudulent ones spiral out of control, until there’s a headline.

Unfortunately, fraud is alive and flourishing. The DataVisor Fraud Index Report for 2018 reports a dramatic growth in fraud infrastructure. North America seems to be a leading source of financial crime, and the PWC’s 2018 Global Economic Crime and Fraud Survey suggests that 51 percent of corporate organizations are blissfully ignorant and ignoring their obvious fraud problem.

The incidence of economic crime committed by internal actors has increased to 52 percent. Interestingly, the proportion of economic crimes committed by senior management increased from 16 percent in 2016 to 24 percent in 2018.

Something is very wrong with this picture. As Crisis of Conscience reminds us and is reiterated on this program, whistleblowers force us to confront fundamental questions between individual morality and corporate power. Yet it would be so much more effective if organizations did not stay, accidentally or deliberately, “blissfully ignorant of their fraud problem.”

It’s a new year. Perhaps this is the year that this trend can be reversed, and proactive steps can be taken to identify fraud and eradicate it with better rules, transparency and all the steps a company can take to provide better leadership and a transparent ethical company. Is that wishful thinking?

Visiting with the Investments and Wealth Institute
Business Matters with Karl Fitzpatrick

Tagged With: fraud, whistleblowing

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Richard Bowen is widely known as the Citigroup whistleblower. As Business Chief Underwriter for Citigroup during the housing bubble financial crisis meltdown, he repeatedly warned Citi executive management and the board about fraudulent behavior within the organization. The company certified poor mortgages as quality mortgages and sold them to Fannie Mae, Freddie Mac and other investors.

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William D. Cohan"Richard Bowen is one of my heroes. His is a story of human fortitude at its best and Wall Street at its worst."

~ William D. Cohan, NY Times Best Selling Author
2017-06-30T10:08:59-05:00
"Richard Bowen is one of my heroes. His is a story of human fortitude at its best and Wall Street at its worst." ~ William D. Cohan, NY Times Best Selling Author
https://richardmbowen.com/testimonials/2556/

Eileen McDonnell"Richard Bowen reinforced my motto that "there is no right way to do a wrong thing.” Long after his presentation, the conversation has continued about personal responsibility and the courage to challenge things that appear to be wrong. We encourage this dialog and rely on it to help make our business stronger."

~ Eileen McDonnell, Chairman, CEO, & President, Penn Mutual
2015-02-13T19:51:19-06:00
"Richard Bowen reinforced my motto that "there is no right way to do a wrong thing.” Long after his presentation, the conversation has continued about personal responsibility and the courage to challenge things that appear to be wrong. We encourage this dialog and rely on it to help make our business stronger." ~ Eileen McDonnell, Chairman, CEO, & President, Penn Mutual
https://richardmbowen.com/testimonials/711/

Ben Stein"Richard Bowen, you are a star and a hero."

~ Ben Stein, Economist and Political Commentator
2015-02-13T19:50:26-06:00
"Richard Bowen, you are a star and a hero." ~ Ben Stein, Economist and Political Commentator
https://richardmbowen.com/testimonials/712/

Jim Farrell"Richard's speech at the April Financial Executives International dinner was informative, interesting, riveting, and fast moving.  The feedback from members was overwhelming positive, and Richard received one of the few standing ovations given by our membership."

~ Jim Farrell, Program Chairman, Dallas Chapter, Financial Executives International
2014-12-28T19:48:17-06:00
"Richard's speech at the April Financial Executives International dinner was informative, interesting, riveting, and fast moving.  The feedback from members was overwhelming positive, and Richard received one of the few standing ovations given by our membership." ~ Jim Farrell, Program Chairman, Dallas Chapter, Financial Executives International
https://richardmbowen.com/testimonials/532/

Dennis McCuistion"Richard Bowen has been there, done that, and has the scars to prove it, and his message of corruption at the highest levels of industry and government needs to be heard. I only wish that more bankers had the courage that Bowen exhibits. He is not only one of the most talented bankers I have ever met, he has more integrity than all the bankers on Wall Street put together. If his former employer had listened to him taxpayers would not have had to bail out Citi for the third time in the last 30 years."

~ Dennis McCuistion, Host of the McCuistion TV program
2014-12-28T19:48:06-06:00
"Richard Bowen has been there, done that, and has the scars to prove it, and his message of corruption at the highest levels of industry and government needs to be heard. I only wish that more bankers had the courage that Bowen exhibits. He is not only one of the most talented bankers I have ever met, he has more integrity than all the bankers on Wall Street put together. If his former employer had listened to him taxpayers would not have had to bail out Citi for the third time in the last 30 years." ~ Dennis McCuistion, Host of the McCuistion TV program
https://richardmbowen.com/testimonials/533/

Betty Garrett"Richard Bowen is a dynamic, entertaining speaker and story-teller - a CPA with a great personality!"

~ Betty Garrett, Garrett Speakers International
2014-12-28T19:47:50-06:00
"Richard Bowen is a dynamic, entertaining speaker and story-teller - a CPA with a great personality!" ~ Betty Garrett, Garrett Speakers International
https://richardmbowen.com/testimonials/531/

fred-timmons"I believe Richard Bowen is the only keynote speaker to ever receive a standing ovation from the Texas Society of CPA’s at any of its annual conferences."

~ Fred Timmons, Chairman of The Texas Society of CPA's
2014-12-28T19:47:22-06:00
"I believe Richard Bowen is the only keynote speaker to ever receive a standing ovation from the Texas Society of CPA’s at any of its annual conferences." ~ Fred Timmons, Chairman of The Texas Society of CPA's
https://richardmbowen.com/testimonials/530/

"The most emotional and impactful session was absolutely Richard Bowen and the Citi Mortgage case. I was somewhat aware of the challenges and hardships faced by whistleblowers. The HBR case and documentary on Sherry Hunt's experience provided a strong understanding of the case and overall situation. However, the nuance and emotion that Bowen brought in his lecture will be one of my lasting memories of the program. His unique perspective of the exhausting experience of constantly trying to do the right thing only to be stonewalled by his leadership, and later, the US government, highlights the challenges of doing the right thing, yet the importance of someone speaking up. Bowen made whistleblowing personal to us, and I will never forget his quote that if you see wrongdoing, you have two choices, "say something or get out." Taking a stand will have an enduring impact on your career and life regardless of the outcome. It certainly causes me to prioritize selecting the right corporate culture in my future organizations."

~ EMBA student review after Richard spoke to the class

2024-09-25T16:10:48-05:00
"The most emotional and impactful session was absolutely Richard Bowen and the Citi Mortgage case. I was somewhat aware of the challenges and hardships faced by whistleblowers. The HBR case and documentary on Sherry Hunt's experience provided a strong understanding of the case and overall situation. However, the nuance and emotion that Bowen brought in his lecture will be one of my lasting memories of the program. His unique perspective of the exhausting experience of constantly trying to do the right thing only to be stonewalled by his leadership, and later, the US government, highlights the challenges of doing the right thing, yet the importance of someone speaking up. Bowen made whistleblowing personal to us, and I will never forget his quote that if you see wrongdoing, you have two choices, "say something or get out." Taking a stand will have an enduring impact on your career and life regardless of the outcome. It certainly causes me to prioritize selecting the right corporate culture in my future organizations." ~ EMBA student review after Richard spoke to the class
https://richardmbowen.com/testimonials/4629/

Presentation Topics

Playing for High Stakes: The Principles and Practice of Ethical Leadership

Dark Citi: The Story of a Whistleblower

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Now an ethical leadership speaker, Richard Bowen was Citigroup's Business Chief Underwriter during the housing bubble.

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